PGA of America

Interview Tips for a Positive First Impression

Do you have a job interview on your schedule? There are a number of steps you can take before, during and after to ensure that you make the right impression.

Be Prepared, Do Your Homework

Make sure you are prepared for commonly asked interview questions and questions relevant to the position. Think of examples you can use to highlight your skills. The easiest way to do this is to make a list of the job requirements and match them to your experience. Research the facility, its customers and management philosophies. You can find a lot of good information about clubs and facilities by visiting their website.

Also, have a list of your own questions to ask the interviewer.

Look Good

Go to the interview looking neat and clean. Dress conservatively. Shine your shoes. A suit or conservative sport coat and tie or skirt and blouse is always appropriate. One or two pieces of jewelry. No cologne or perfume.

Be on Time

On time means five to ten minutes early. However, you don’t want to arrive too early, as it may create an uncomfortable situation for the employer who may be transitioning between interviews or still be with the previous interview candidate. You might also consider driving to the interview location ahead of time so you know exactly where you are going and how long it will take to get there.

Watch Your Body Language

During the interview, try to relax and stay as calm as possible. Remember that your body language says as much about you as your presentation and answers to the questions. Maintain eye contact with the interviewer. Listen to the entire question before you answer and pay attention.

Create an Interview Portfolio

An Interview Portfolio is an easy way for you to carry pertinent information that you can leave with the interviewers. Elements of a portfolio vary widely, but you might consider including:

  • Philosophy
  • Business plans
  • Budget
  • Operating policies and procedures
  • Extra resumes, Letters of Recommendation
  • Business cards
  • Promotional pieces you’ve created
  • Articles, reviews, newsletters

Be Enthusiastic and Cordial

While interviewing, have a very positive attitude and don’t be negative about anything - including a past or current employer.
Always follow-up with a thank you note reiterating your interest in the position. You can also include any details you may have forgotten to mention during your interview. If you interview with multiple people send each one a personal note. Send your thank you note (email is fine) within 24 hours of your interview.

Read the “Job Hunter’s Toolkit” for additional information.